Effective Date: April 10, 2025

At Ellorix, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and use our services. By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

Please read this Privacy Policy carefully. If you do not agree with its terms, please do not use our website or services.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

a) Personal Information You Provide

This includes any information you voluntarily provide when you:

• Contact us via email, phone, or contact forms
• Subscribe to our newsletters or blog updates
• Request a consultation or use our services

The personal data we may collect includes:

• Name
• Email address
• Phone number
• Job title or role
• Company name

Any other information you provide through interactions with us

b) Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This includes:

• IP address
• Browser type and version
• Operating system
• Referring website and exit pages
• Date and time of your visit
• Pages viewed on our website
• Device type and screen resolution

We may collect this information using cookies or similar tracking technologies. Please refer to our Cookie Policy for more details on cookies and how to manage them.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To provide and improve our services
• To communicate with you about our services, updates, or promotions (with your consent)
• To personalize your experience on our website
• To respond to your inquiries or requests
• To analyze usage trends and improve our website functionality
• To monitor and enhance the security of our website

We will not use your personal data for purposes other than those specified in this Privacy Policy without your consent, unless required by law.

3. Legal Basis for Data Processing

If you are located in the European Union (EU) or European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: When we ask for your consent to process your personal information for specific purposes, such as sending marketing communications.
• Contractual Necessity: Processing your data is necessary to fulfill the terms of an agreement or contract you have with us.
• Legitimate Interests: We may process your data for legitimate business interests, such as improving our services, marketing, or ensuring the security of our website.
• Compliance with Legal Obligations: We may process your data to comply with applicable legal obligations.
• You have the right to withdraw your consent at any time, and we will stop processing your data for the purposes for which you initially consented.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

5. Data Sharing and Disclosure

We may share your personal data in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist in operating our website, conducting business activities, or providing services on our behalf. These service providers are required to keep your data confidential and secure.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or government request.
• Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner or third party involved in the transaction.
• We do not sell or rent your personal data to third parties for marketing purposes.

6. Data Security

We implement a variety of security measures to protect your personal data, including encryption, secure servers, firewalls, and access controls. However, please note that no method of data transmission or storage is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can request corrections to any inaccurate or incomplete personal data we have about you.
• Right to Erasure: You can request that we delete your personal data in certain circumstances.
• Right to Restriction: You can request that we restrict the processing of your personal data in certain situations.
• Right to Object: You can object to the processing of your personal data for specific purposes.
• Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format, or request the transfer of your data to another service provider.
• To exercise your rights, please contact us using the details provided below.

8. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible.

9. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience and informational purposes only. Ellorix is not responsible for the content, privacy practices, or terms of use of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update or revise this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of our website and services after any changes constitutes your acceptance of the updated policy.

Thank you for choosing Ellorix. We are committed to ensuring your privacy and providing excellent services to meet your needs.